Returns and Complaints

Right to Return

In accordance with applicable regulations, you have the right to return your purchased product within 14 days of receiving the package, without providing a reason.
The returned product must be unused, undamaged, and in its original packaging.

How to Return a Product

To make a return:

1. Contact us at [email@example.com] or by phone at [123-456-789].

2. Fill out the return form (available on our website or included in the package).

3. Send the product back to the following address:

[Company Name]
[Company Address]
[Postal Code, City]

Return Shipping Costs

Return shipping costs are covered by the customer, unless the product is faulty or the error is on our side.

Complaints

If you receive a defective or damaged product, please contact us within 7 days of receiving the shipment.
Send photos and a brief description of the issue to [email@example.com].

Refunds

Refunds are processed within 14 days of receiving the returned product.
Funds will be refunded using the same payment method that was used when placing the order.